Booking Terms

  1. Please send a deposit of one third of the rent, the balance to be paid at least one month before the commencement of the holiday, unless you are booking within six weeks of the start date when the full rent should be sent.  Bookings are held for four days until payment is received. Payments may be made by cheque, credit card, debit card or electronic bank transfer. Cheques should be made payable to J. G. D. Richards and Sons. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by post or email.
  2. In the event of a cancellation you will still be liable to pay the total amount due. However, if we manage to re-let the accommodation, 75% of the total price will be returned. You are advised to take out cancellation insurance to cover this eventuality.
  3. The proprietors reserve the right to refuse any booking or to cancel any bookings already made subject to refunding any sums you have paid, excluding any credit card charges, without further liability on your behalf.
  4. The proprietors reserve the right to terminate your stay if you, or any member or members of your party, are believed to be causing a nuisance to the other guests or are not treating the property with due respect.
  5. We are not responsible for the death or any injury to you, your guests or third parties, for loss or damage to belongings, cars or contents, or any other personal possessions, however caused.. Parents are responsible for the safety of their children at all times. 
  6. The cottage must be left in a clean and tidy condition. Any articles which are damaged, broken or lost must be paid for.
  7. The number of occupants stipulated must not be exceeded.
  8. The proprietors reserve the right to enter the property during your stay.
  9. You are required to vacate the property by 10 a.m. on the day of departure, and arrive not before 4 p.m. on the day of arrival. (This ensures that we have time to prepare the cottage for incoming tenants and your co-operation in this matter will contribute to a trouble-free changeover.) Lettings are for a maximum of four weeks. You will be liable for any cost of whatsoever nature incurred because of an unauthorised extension.
  10.  If for any reason beyond the proprietor's control the property is not available on the date booked (owing to fire damage for example), or the property is unsuitable for holiday letting, all rent and charges paid in advance by the applicants will be refunded in full, but the applicants shall have no further claim against the proprietors.
  11. Smoking is strictly forbidden inside the cottages.
  12. The proprietors reserve the right to cancel any booking or terminate the tenancy, without prejudice to the other rights and remedies of the proprietors, if it subsequently transpires that any of these conditions have not been observed.
  13. The proprietors reserve the right to change, e.g. through refurbishment, details as previously advertised.
  14. VAT is included in the weekly rent. Any change in the rate of VAT will be borne by the guest.
  15. The tenancy confers upon the Tenants the right to occupy for a holiday within the meaning of Schedule 1, Paragraph 9 of the Housing Act 1988.
  16. Wi-Fi Access: You, and all members of your party, accept the Trengove Farm Cottages Wi-Fi access terms and conditions as the basis of use of the wireless internet access provided. 
  17. The person who completes the booking form certifies that: a) he or she is authorised to agree the booking conditions on behalf of all persons included on the booking form, including those substituted or added at a later date; b) the signatory is over eighteen years of age and a member of the party intending to occupy the property; and c) agrees to take responsibility for the party occupying the property.
  18. The validity, construction and performance of this Agreement shall be governed by English law. If any term or provision in these booking conditions shall in whole or in part be held to any extent to be unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this agreement and the enforceability of the remainder of this agreement shall not be affected.
  19. These booking conditions replace and supercede all previous booking conditions.